紹介
This book is written for human resource, organization development, and training professionals who need real-world best practices that show who actual workplace learning approaches work and how they can be applied. Co-published with the acclaimed Center for Creative Leadership, this important book offers a compendium of best practices, tools, techniques, processes, and other resource resources to harness the developmental power of work experiences for leadership development. In addition the book includes illustrative case studies of leadership approached that have worked in such forward thinking organizations as Boeing, Microsoft, and Heineken.
目次
List of Exhibits, Figures, and Tables xiii Foreword xix Acknowledgments xxiii Introduction xxv SECTION 1. Developmental Experiences: More Intentional for More People 1 Section Introduction 3 Equipping Employees to Pursue Developmental Experiences 7 1 Intensity and Stretch: The Drivers of On-the-Job Development 7 Mark Kizilos (Experience-Based Development Associates, LLC) 2 A Leadership Experience Framework 15 Paul Van Katwyk, Joy Hazucha, and Maynard Goff (Korn/Ferry International) 3 Identifying Development-in-Place Opportunities 21 Cynthia McCauley (Center for Creative Leadership) 4 Leadership Maps: Identifying Developmental Experiences in Any Organization 25 Paul Yost (Seattle Pacific University) and Joy Hereford (Yost & Associates, Inc.) 5 Building Organization-Specific Knowledge About Key Developmental Experiences 37 Paul R. Bly (Th omson Reuters) and Mark Kizilos (Experience-Based Development Associates, LLC) 6 Expression of Interest: Making Sought-After Roles Visible 45 Tanya Boyd (Payless Holdings, Inc.) 7 Designing Part-Time Cross-Functional Experiences 49 Nisha Advani (Genentech, a member of the Roche Group) 8 Creating Project Marketplaces 55 Cynthia McCauley (Center for Creative Leadership) Leveraging Existing Experiences for Learning 57 9 Leveraging the Developmental Power of Core Organizational Work 57 Patricia M.G. O'Connor (Wesfarmers) 10 Learning Transferable Skills Through Event Planning 65 Kenna Cottrill and Kim Hayashi (Leadership Inspirations) 11 Pinpointing: Matching Job Assignments to Employees 69 Jeffrey J. McHenry (Rainier Leadership Solutions) 12 Learning from Personal Life Experiences 77 Marian N. Ruderman and Patricia J. Ohlott (Center for Creative Leadership) Creating New Developmental Experience 81 13 Strategic Corporate Assignments to Develop Emerging Market Leaders 81 Anita Bhasin (Sage Ways, Inc.), Lori Homer (Microsoft), and Eric Rait (Honeycomb Development) 14 Full-Time Strategic Projects for High Potentials 87 Paul Orleman (SAP) 15 A Personalized Rotation Program to Develop Future Leaders 93 Bela Tisoczki and Laurie Bevier (General Electric) 16 Corporate Volunteerism as an Avenue for Leader Development 99 Shannon M. Wallis (Arrow Leadership Strategies) and Jeff rey J. McHenry (Rainier Leadership Solutions) 17 Developing Socially Responsible Global Leaders Through Service Projects 107 Mathian Osicki and Caroline Smee (IBM) 18 Stretch Assignments to Develop First-Time Supervisors 113 Sally A. Allison and Marsha Green (Duke University) 19 Executive Shadowing 119 Ritesh Daryani (Expedia, Inc.) 20 Leadership Fitness Challenge: Daily Exercise of the Leadership Muscle 123 Laura Ann Preston-Dayne (Kelly Services, Inc.) 21 Using a Video-Case-Based Collaborative Approach in Leader Development 129 Nate Allen (U.S. Army, National Defense University) 22 Cross-Company Consortiums: Tackling Business Challenges and Developing Leaders Together 133 Yury Boshyk (Th e Global Executive Learning Network) SECTION 2. Leaders: Better Equipped to Learn from Experience 141 Section Introduction 143 Organizing Frameworks 145 23 Mindful Engagement: Learning to Learn from Experience 145 D. Scott DeRue and Susan J. Ashford (University of Michigan) 24 PARR: A Learning Model for Managers 151 Laura Ann Preston-Dayne (Kelly Services, Inc.) 25 GPS*R: A Tool for Assessing Learning Readiness 157 Paul Yost, Hillary Roche, and Jillian McLellan (Seattle Pacific University) Learning Strategies and Tactics 165 26 Asking Questions to Foster Learning from Experience 165 Sally Beddor Nowak (Agilent Technology) 27 Using the Classroom to Create a Learning Orientation 169 Lori Homer (Microsoft) and Anita Bhasin (Sage Ways, Inc.) 28 Establishing a Learning Mindset 177 Kelly A. Bunker (Making Experience Matter) 29 Tactics for Learning from Experience 181 Maxine Dalton 30 Narrating Emotions to Enhance Learning 187 Shirli Kopelman (University of Michigan) and Ilan Gewurz (Proment Corporation) 31 Proactive Feedback Seeking: The Power of Seeing Yourself as Others See You 195 Susan J. Ashford (University of Michigan) 32 Feedback: Who, When, and How to Ask 203 Sylvester Taylor (Center for Creative Leadership) 33 Micro-Feedback: A Tool for Real-Time Learning 207 Tanya Boyd (Payless Holdings, Inc.) Reflection and Retention 213 34 Leadership Journeys: Intentional Reflection Experiences 213 Nicole L. Dubbs, Andrew K. Mandel, Kristin Ohnstad, and Scott Taylor (Teach For America) 35 After-Event Reviews: How to Structure Reflection Conversations 221 D. Scott DeRue (University of Michigan) 36 Scaffolding Reflection: What, So What, Now What? 229 Claudia Hill (Korn/Ferry International) 37 Life Journeys: Developing for the Future by Looking at the Past 235 Kerry A. Bunker (Making Experience Matter) 38 Strategies for Facilitating Learning from Experience 239 Claudia Hill (Korn/Ferry International) 39 Teachable Point of View: Learning to Lead by Teaching Others 243 Scott McGhee (U.S. Cellular) 40 Implementation Intention: A Refi nement to Leadership Development Goal Setting 249 Luke Novelli, Jr. (Leadership Development Resources Global) 41 Twelve Questions for More Strategic Work and Learning 255 Kelly McGill (Expedia, Inc.) Learning Communities and Support 259 42 Building a Board of Learning Advisors 259 Marisa Bossen and Paul Yost (Seattle Pacific University) 43 Building a Learning Community Through Reflection and Experimentation 265 Jennifer Jaramillo (Accenture) and Kristen Schultz (University of Michigan) 44 Using Communities of Practice to Cultivate Leaders of Integrity 273 John R. Terrill (Seattle Pacific University) 45 CompanyCommand: A Peer-to-Peer Learning Forum 279 Nate Allen (U.S. Army, National Defense University) 46 Virtual Roundtables: Using Technology to Build Learning Communities 287 Jonathan Winter (The Career Innovation Group) SECTION 3. Human Resource Systems: Designed for Experience-Driven Development 293 Section Introduction 295 47 Integrated Talent Management and Experience-Based Development 299 Norm Tonina (Grameen Foundation) Selection and On-Boarding 309 48 Identifying and Assessing for Learning Ability 309 Paul Yost and Jillian McLellan (Seattle Pacific University) 49 On-the-Job Development That Starts on Day One 317 Brad Borland (Kelly Services, Inc.) 50 New Leader Assimilation 321 Tanya Boyd (Payless Holdings, Inc.) 51 Virtual On-Boarding 327 Ritesh Daryani (Expedia, Inc.) Managers as Developers 333 52 Leaders Coaching Leaders: Cascading Leadership Development Through the Organization 333 Robert J. Thomas, Claudy Jules, and Joshua Bellin (Accenture) 53 An Exercise for Managers: Developing Talent Through Assignments 341 Cynthia McCauley (Center for Creative Leadership) 54 Performance and Development Through Conversation 347 Jonathan Winter (Th e Career Innovation Group) Performance Management 355 55 Performance Management and Leadership Development: Paradox or Potential? 355 Robert McKenna and Robleh Kirce (Seattle Pacific University) 56 Performance Management Catalysts for Experience-Driven Development 363 Paul Yost (Seattle Pacific University) Training, Development, and Beyond 371 57 Training and Experience-Driven Development 371 Paul Yost (Seattle Pacific University) 58 Bringing the Real World into the Classroom 375 Elaine Biech (ebb associates inc) 59 Cultivating Learning Agility: Lessons from the Microfi nance Sector 381 Lyndon Rego (Center for Creative Leadership), Vandana Viswanathan (CoCoon), and Peg Ross (PCI) 60 HoTspots (HubsoTraining): A Blended Group Learning Solution to Extend Traditional Training 389 Eric Berg (LINGOs) 61 Building Experience into Simulations 397 James Chisholm, Greg Warman, and Andrew Webster (ExperiencePoint) 62 Mentoring: Building Leaders in Powerful Developmental Relationships 405 Dana Kendall (Seattle Pacific University) Action Learning 413 63 Business Driven Action Learning 413 Yury Boshyk (Th e Global Executive Learning Network) 64 Action Learning with Community-Based Nonprofi ts 423 Lynn Fick-Cooper and Shera Clark (Center for Creative Leadership) 65 Better Together: Building Learning Communities Across Organizations 433 Jan Wilmott (Royal Bank of Canada) 66 Communities of Practice: Building and Sustaining Global Learning Communities 441 Yury Boshyk (Th e Global Executive Learning Network) Succession Management 445 67 Succession Planning: Developing General Managers Through Experience 445 Mary M. Plunkett 68 Building Breadth and Depth Through Experience 451 Jennifer Kennedy Marchi (Sonos, Inc.) 69 Profi les for Success: Building a Framework for Internal Transitions 459 Tanya Boyd (Payless Holding, Inc.) 70 Hot Jobs-Hot People: Sharing Leadership Talent Across Organizations 463 Jeff rey J. McHenry (Rainier Leadership Solutions) 71 Multicultural Women in the Pipeline: Finding Hidden Treasure 473 Ella L.J. Edmondson Bell (Tuck School of Business and ASCENT--Leading Multicultural Women to the Top) SECTION 4. The Organization: Enabler of Experience-Driven Development 479 Section Introduction 481 Frameworks for Assessing Organizations 483 72 Organizational Climate for Development 483 Cynthia McCauley (Center for Creative Leadership) 73 Creating the "and" Organization: Seeing Leadership Development as a Key Strategic Issue 487 Stephen R. Mercer (SRM Consulting, Ltd.) Designing Tools for Widespread Use 493 74 Leading from Where You Are 493 Paul Yost and Emily Pelosi (Seattle Pacific University) 75 My Needs, Their Needs: Designing High-Value Development Tools 501 Rob McKenna (Seattle Pacific University), Mary M. Plunkett, and Kayode Adeuja (Heineken International) 76 Built to Last: Sustainable On-the-Job Development Interventions for the Entire Organization 509 Paul Yost and Emily Pelosi (Seattle Pacific University), and Sierra Snyder (Slalom Consulting) Influencing Organizational Leaders 515 77 Building Support for Experience-Based Development 515 Brad Borland (Kelly Services, Inc.) 78 The Power of Stories in Leadership Development 519 Paul Yost and Jillian McLellan (Seattle Pacific University) 79 Assessing Learning's Impact on Careers 523 Richard A. Guzzo and Haig R. Nalbantian (Mercer) 80 Teaching Senior Leaders the Dynamics of Derailment 529 Cynthia McCauley and Sylvester Taylor (Center for Creative Leadership) Solutions to Specific Obstacles 535 81 Strengthening Executive Mobility 535 Nora Gardner and Cameron Kennedy (McKinsey & Company) 82 Talent Ecosystems: Building Talent Through Strategic Partnerships 541 D. Scott DeRue (University of Michigan) CONCLUSION 545 Contributing Authors 551 About the Center for Creative Leadership 563 Index 565
